Pay for what you keep
Like it?
If your item was brand new and you like it, then just keep it and send back any other demo items using the box. If your item is a used item we will offer the item at a discount of usually 10%-20% depending on its condition.
Dont like it?
Use our returns portal to send any items back. You’ll get £15 off per demo item as a discount code, or you can exchange the items for new items. Your hold payment will be released upon successful return of the item(s). Note: discount codes can’t be used on demo items, only new items.